1. Introduction
FanSeats.ca ("we", "us", or "our") operates the website located at https://fanseats.ca. This Privacy Policy describes how we handle information collected through our sports ticket price comparison service. By using FanSeats.ca, you agree to the collection and use of information in accordance with this policy.
2. No Collection of Financial or Payment Data
FanSeats.ca is strictly a search, discovery, and price comparison engine. We do not sell tickets directly, process credit cards, or collect billing addresses. When you select a ticket listing to purchase, you are securely transferred to an authorized third-party provider (such as Ticketmaster, SeatGeek, or StubHub), where all payment details and transactions are handled under that provider's own independent privacy policy.
3. Information We Collect
We collect only minimal information required to ensure the stability, functionality, and performance of our service:
- Log Data: Like most websites, our servers automatically record standard web server log entries when you visit, including your Internet Protocol (IP) address, browser type, referring pages, timestamps, and pages viewed.
- Outbound Referral Metrics: When you click "Buy Tickets" or "See Tickets", our system notes the event and target partner to measure referral aggregate counts and confirm link integrity. This click counter is purely operational and not tied to personally identifiable records.
- Voluntary Inquiries: If you choose to contact us directly via email or our contact page, we receive your email address and any details you provide in your message.
4. Cookies and Tracking Technologies
FanSeats.ca may use browser cookies and local storage to preserve your preferences (such as your chosen sport filter or date selection) across page refreshes.
Additionally, our affiliate partners (such as Ticketmaster, SeatGeek/Impact, and StubHub) utilize cookies and tracking parameters (such as referral IDs) when you follow outbound links from our platform. These cookies allow partner platforms to confirm that a referral originated from FanSeats.ca so we can be credited for the visit. You may disable cookies in your browser settings at any time without losing the ability to view game listings.
5. Third-Party Links
Our website contains links to external ticket vendor sites that are not operated by us. We strongly advise you to review the Privacy Policy and Terms of Use of any third-party website you visit. We have no control over and assume no responsibility for the content, privacy practices, or ticket inventory of any external service.
6. Compliance with Canadian Privacy Laws
We operate in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We do not sell, rent, trade, or distribute your personal information to third parties for independent marketing purposes.
7. Updates to This Policy
We may update our Privacy Policy periodically to reflect enhancements in technology, regulatory updates, or changes in how our engine operates. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions or feedback regarding our privacy practices or data handling, please reach out via our Contact Page or send an email to privacy@fanseats.ca.